Shipping policy
Shipping Policy
At [Your Store Name], we want your order to reach you as smoothly and quickly as possible. This policy explains how shipping works on our store, including timelines, charges, and what to expect after you place an order.
Order Processing
Once your order is confirmed, it is dispatched the very next day. For example, if you place and confirm your order today, it will be shipped out tomorrow. If you paid through Cash on Delivery, we may reach out to confirm your order before it ships, just to make sure everything goes smoothly on delivery day.
Delivery Timeframes
We're proud to offer next-day delivery for our customers in Islamabad and Lahore, as a special deal for orders in these cities — your order will reach you within just 1 day of dispatch. For all other cities across the country, delivery usually takes between 3 to 7 business days, depending on your location and courier availability in your area. Please note that these timeframes are estimates, and while we do our best to meet them, delays can occasionally occur due to weather, courier issues, or circumstances beyond our control.
Shipping Charges
Shipping charges, if any, will be calculated and displayed at checkout before you confirm your order. We may occasionally offer free shipping promotions, which will be clearly mentioned on our website when active.
Cash on Delivery and Advance Payment
Both our payment options follow the same shipping process. Orders paid through Cash on Delivery are shipped just like any other order, and you simply pay the rider upon delivery. Orders paid in advance are shipped as soon as payment is confirmed, and since advance payment already comes with a 4% discount, there is no additional cost or delay involved in shipping these orders.
Packing Video and Order Tracking
To keep things transparent and give you full peace of mind, we record a packing video of your order before it is dispatched, and this video is sent to you along with your tracking ID once your order ships. This way, you can see exactly how your order was packed, and you're able to track your package every step of the way until it reaches your doorstep. Tracking details are shared with you via email, SMS, or WhatsApp. If you don't receive your tracking information within the expected timeframe, please feel free to reach out to us.
Delivery Attempts
Our courier partners typically attempt delivery up to two or three times. If delivery is unsuccessful after multiple attempts, your order may be returned to us, and we will contact you to arrange redelivery or discuss a refund, depending on the situation.
Incorrect Address or Failed Delivery
Please make sure your shipping address and phone number are accurate at the time of checkout, as we are not responsible for delays or failed deliveries caused by incorrect or incomplete address details. If you notice an error after placing your order, contact us as soon as possible so we can try to correct it before dispatch.
International Shipping
At this time, we only ship within Pakistan, and do not offer international shipping. We hope to expand our delivery reach in the future.
Questions About Your Order
If you have any questions about your shipment or need help tracking your order, our support team is always happy to help. You can reach us by email or WhatsApp, and we will get back to you as quickly as possible.
This policy was last updated on August 12, 2026.